Please report to us as soon as you discover your card is missing.
During business hours, please call your Relationship Manager at (305) 347-8300.
Outside business hours, use these numbers:For a Visa debit card, call Fidelity/Bank Card Security Services at
(800) 500-1044. If you are outside the US, call (770) 840-3900.
For American Express cards, you can call their Platinum Customer Service line at (800) 801-6564 or their Main
Customer Service line at (800) 843-4840. See your Cardholder Agreement for details. We will cancel your card
and issue a replacement.